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🎁 Free Surprise Gift with Orders Over $60 CAD!

Refund Policy

💸 Refund Policy

At Starry Store, your satisfaction means the world to us! While all sales are generally final, we understand that things can happen — so we’re here to help if something’s not quite right.

📝 Eligibility for Refunds

We currently accept refund or replacement only for damaged or incorrect items. To be eligible:

  • You must contact us within 7 days of delivery

  • Include your order number and clear photo(s) of the issue

  • The item must be unused and in its original condition

📦 Non-Refundable Items

We do not offer refunds or returns for:

  • Items due to change of mind

  • Surprise gifts or promotional bonus items

  • Orders that have already been shipped correctly and undamaged

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